Company:
PSI International
Location: Albany
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
HBITS-(phone number removed) - IT Specialist Senior – 100% REMOTE – Albany, NY
Agency Name: NYS Office of the State Comptroller
Provide a short description of the Position: The candidate will serve as an Information Technology (IT) Specialist in the Program Optimization Support and Transformation (POST) bureau to support the New York State and Local Retirement System (NYSLRS) PeopleSoft system functional areas and bureau users.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate: Daily tasks include but are not limited to the following:
Document and categorize existing business processes.
Compose and review business system documentation.
Assist with the communication of business process and system requirements to IT staff and other stakeholders.
Utilize established business processes and technology to identify, analyze, and solve production problems/issues.
Review and analyze business process deficiencies requiring resolution during or after implementation.
Perform configuration analysis to determine the most efficient way to migrate system changes.
Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components.
Facilitate the execution of deployment plans.
Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassigning to support teams and overseeing that incidents are resolved in a timely manner.
Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.
Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.
Job Title: IT Specialist
Skill Level: Senior
Target Start Date: 10/31/2024
Engagement Length in Months: 20
Is this a Full or Part-Time Position: Full-Time
What are the daily work hours: Negotiable; between 8am and 5pm, Monday-Friday
Where is the Home Base Region? 1
Where is the physical work office located: 110 State Street, Albany, NY 12236
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 100%
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Project), Oracle PeopleSoft, IBM Rational Jazz Team Server, SQL Developer, Visio, Oracle DB, ServiceNow, Adobe
What type of hardware is typically used by the Agency: Laptop, monitor(s), IBM z series mainframe, Exadata Platform, Unix and Linux Servers
Position MANDATORY Qualification:
Position Job Title: IT Specialist
Position Job Title Description: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Position Skill Level: Senior
Position Skill Level Description: 60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
List all the Position REQUESTED Qualifications:
72 months of Information Technology experience in at least five of the following areas:
Liaison with functional users and management
Requirements Gathering
Configuration Management
Release Management and Deployment
Troubleshooting and Debugging
Functional Documentation and Design
Post Implementation System Monitoring
Software Development Lifecycle Planning
72 months experience performing configuration based analysis in one or more of the following PeopleSoft modules CRM, HCM, FIN & IB.
72 months of experience participating in event intake, triage, incident response, escalation of incidents and stakeholder communications.
72 months of experience in deployment and release management, including: data analysis of object contention and configuration lists.
48 months experience creating and maintaining standardized reports for executives and senior management.
48 months of experience in Change Management in the course of fulfilling user requests, resolving incidents, and meeting operational commitments.
48 months of experience developing procedures, standards, workflows, documentation and visualizations.
Bachelor's Degree in any field
Are there additional security requirements for the Authorized User: No
Will additional training potentially be required during the Engagement: No
What type and/or manner, of knowledge transfer is requested during the Engagement: Resource will be required to work with State staff to ensure that sufficient document/artifacts reviews take place during the course of the contract. Resource will be responsible for cross training and overviews for work completed without the involvement of State staff. Written documentation may be required.
Is travel anticipated during the Engagement: No
Agency Name: NYS Office of the State Comptroller
Provide a short description of the Position: The candidate will serve as an Information Technology (IT) Specialist in the Program Optimization Support and Transformation (POST) bureau to support the New York State and Local Retirement System (NYSLRS) PeopleSoft system functional areas and bureau users.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate: Daily tasks include but are not limited to the following:
Document and categorize existing business processes.
Compose and review business system documentation.
Assist with the communication of business process and system requirements to IT staff and other stakeholders.
Utilize established business processes and technology to identify, analyze, and solve production problems/issues.
Review and analyze business process deficiencies requiring resolution during or after implementation.
Perform configuration analysis to determine the most efficient way to migrate system changes.
Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components.
Facilitate the execution of deployment plans.
Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassigning to support teams and overseeing that incidents are resolved in a timely manner.
Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.
Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.
Job Title: IT Specialist
Skill Level: Senior
Target Start Date: 10/31/2024
Engagement Length in Months: 20
Is this a Full or Part-Time Position: Full-Time
What are the daily work hours: Negotiable; between 8am and 5pm, Monday-Friday
Where is the Home Base Region? 1
Where is the physical work office located: 110 State Street, Albany, NY 12236
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 100%
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Project), Oracle PeopleSoft, IBM Rational Jazz Team Server, SQL Developer, Visio, Oracle DB, ServiceNow, Adobe
What type of hardware is typically used by the Agency: Laptop, monitor(s), IBM z series mainframe, Exadata Platform, Unix and Linux Servers
Position MANDATORY Qualification:
Position Job Title: IT Specialist
Position Job Title Description: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Position Skill Level: Senior
Position Skill Level Description: 60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
List all the Position REQUESTED Qualifications:
72 months of Information Technology experience in at least five of the following areas:
Liaison with functional users and management
Requirements Gathering
Configuration Management
Release Management and Deployment
Troubleshooting and Debugging
Functional Documentation and Design
Post Implementation System Monitoring
Software Development Lifecycle Planning
72 months experience performing configuration based analysis in one or more of the following PeopleSoft modules CRM, HCM, FIN & IB.
72 months of experience participating in event intake, triage, incident response, escalation of incidents and stakeholder communications.
72 months of experience in deployment and release management, including: data analysis of object contention and configuration lists.
48 months experience creating and maintaining standardized reports for executives and senior management.
48 months of experience in Change Management in the course of fulfilling user requests, resolving incidents, and meeting operational commitments.
48 months of experience developing procedures, standards, workflows, documentation and visualizations.
Bachelor's Degree in any field
Are there additional security requirements for the Authorized User: No
Will additional training potentially be required during the Engagement: No
What type and/or manner, of knowledge transfer is requested during the Engagement: Resource will be required to work with State staff to ensure that sufficient document/artifacts reviews take place during the course of the contract. Resource will be responsible for cross training and overviews for work completed without the involvement of State staff. Written documentation may be required.
Is travel anticipated during the Engagement: No
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