Software Procurement Coordinator

Itero Group is a Women-Owned Small Business focused on bringing simplicity to complex transformations. We empower clients in both the private and government sectors to become more optimized, digitally enabled,  data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

 

Itero Group’s dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, and throughout our communities – and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

 

We have been named a Great Place to Work for five years, offer a competitive salary and benefits package. We are hiring a Software Procurement Coordinator in Harrisburg, PA.

 

Itero Group is seeking the talent of someone with strong administrative skills to help manage the business requirements for the Commonwealth’s software approval process. This position will focus on facilitating and processing the software requests received by the delivery center from supported agencies, ensuring that there is good communication with our customers throughout the process. The approval process is long and complex, and there is currently a backlog of requests. To succeed in this position, candidates will need to be a self-starter who is organized and detail oriented, as well as possess excellent customer service skills.

Primary Responsibilities Include:

•         Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization.

•         Gathering, preparing, and submitting information and documentation to the various security, legal and administrative approvers required in the process.

•         Meeting with a diverse group of stakeholders, to include legal, business, and security teams, to help ensure timely processing and approval of business requests.

•         Reviewing, interpreting, and providing input on contract agreements and other business-related contractual documents.

•         Collaborating with vendors ensuring clear communication of Commonwealth requirements and cloud use documentation where required.

•         Researching whether there is already a current solution in use in the Commonwealth that would meet the documented business needs.

•         Providing general guidance to our customers on the business approval process and its underlying policies and processes.

•         Overall tracking and managing of the backlog of requests.

•         Facilitating any requests for additional information that may arise during the approval process.

•         Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.

Required Experience:

1. Required: 2+ years full-time experience managing projects, program management, or process administration (does not need to be in an official capacity as a project/program manager).

2. Required: 3+ years full-time experience dealing directly with customers.

3. Required: 1+ years of experience in vendor management.

4. Required: Strong leadership and organizational skills.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results and have fun, we look forward to connecting with you!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.