CRM/Salesforce Developer : DOHMH

Not to exceed rate to UCI: $115.00

Location: Remote

Hours: 40 hour Week

Number of positions: 1

Interview Process: Teams. Possibly two rounds

Duration: 1 year

Program Description:

The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency's response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. With grant funding support from the Centers for Disease Control (CDC), DOHMH is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place. NYC DOHMH's modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization. The DMI initiative will allow DOHMH to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health.

Summary of Position: DOHMH has an opening for an CRM/Salesforce Developer. The ideal candidate will work closely with business stakeholders to gather requirements and translate them into technical solutions that meet business needs.

Specifically, the Developer will:

Design, develop, test, and deploy custom Salesforce solutions.

Collaborate with business analysts and stakeholders to gather and analyze requirements, translating them into technical specifications.

Customize and configure Salesforce applications to meet business needs, including creating custom objects, fields, workflows, and validation rules.

Develop and maintain integrations between Salesforce and other systems using APIs and middleware.

Troubleshoot and resolve issues related to Salesforce applications, ensuring optimal performance and user experience.

Create and maintain technical documentation, including design specifications, code comments, and user guides.

Stay up-to-date with Salesforce releases, features, and best practices, and implement improvements as necessary.

Participate in code reviews and follow best practices for coding, testing, and deployment.

Qualifications and Requirements:

3 years of experience performing customizations and configurations on CRM platforms

At least 5 years of experience developing web applications in C# using MVC, XML, and creating and consuming WCF/REST services/WebAPI.

3 years of experience developing .NET plugins using C# and writing JavaScript for customizations.

At least 3 years of experience with .NET Framework 3.5 or higher and IIS 7.5 or higher.

At least 5 years of experience writing complex queries in T-SQL.

At least 3 years of experience developing reports using SSRS.

Strong problem-solving skills and the ability to troubleshoot and resolve technical issues.

Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Ability to meet deadlines, goals, and objectives within timeline.

Experience working with City of New York agencies is a plus but not mandatory.

Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.