IT - Infrastructure Design & Support - Sr. Systems Engineer

Job Description:

Description

Senior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.

Essential functions:

 Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology

 Manages system/application environment and ongoing operations

 Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards

 Researches, designs, implements and tests technology solutions

 Proactively monitors and reports performance and utilization of assigned technologies

 Troubleshoots software and/or hardware issues/failures

 Resolves alerts and performs remediation activities

 Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners

 Collects and presents data for reporting and planning

Assists with developing tactical strategies, processes and procedures related to systems/application administration

Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors

 Collaborates with IT and business area partners on work groups and initiatives

Determines best course of action for meeting business needs

 May provide input into infrastructure architecture designs

 Writes programming/scripting

 May participate in Disaster Recovery planning and exercises

 Ensures execution and alignment to architectural standards and blueprints.

 May contribute input to infrastructure architecture

 Performs on-call activities as needed for the environment and technologies

Requirements:

Extensive working knowledge of multiple technologies and their interfaces and integration

 Competent working in one or more environments highly integrated with an operating system.

 Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations

 High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.

 Ability to manage tasks independently and take ownership of responsibilities

 Ability to learn from mistakes and apply constructive feedback to improve performance

Ability to communicate technical information clearly and articulately

 Ability to adapt to a rapidly changing environment

 Experience analyzing business requirements and translating them into technical solutions

 Experience using Agile methodology

Required Experience:

5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology

Required Education:

Related Bachelor's degree in an IT related field or relevant work experience