Company:
Services For The Underserved, Inc.
Location: New York County
Closing Date: 17/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Min:
USD $(phone number removed)/Yr.
Max:
USD $(phone number removed)/Yr.
Position Overview:
The Support Services functions at S:US are carried out by a team of professionals with diverse backgrounds who share deeply in the S:US mission. We are a resource that provides support to the individual program departments to assist in the pursuit of our mission. Support Services is a collegial, supportive group with a dynamic culture that continuously seeks to collaborate and improve the lives of our clients. We treat all staff with respect through each interaction. We are motivated to accomplish our individual and collective tasks through the belief that we can help transform the lives of people we serve thereby righting societal imbalances.
The IT Infrastructure Department is looking for a detailed-oriented, organized, creative and technically savvy individual to join our IT Team. The selected candidate will report to the Director of IT Infrastructure Operations and will be responsible for supporting various parts of the Agency’s technical infrastructure, learn other specialized tasks, and serve as back-up to their colleagues on the IT Team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
MS Office Suite, Windows 10 to latest, Citrix XenApp, Windows Active Directory (AD), TCP-IP, Network & Server Management. Juniper Firewalls, Exchange / Office 365 a plus.
Expert troubleshooting skills with strong emphasis on remote support and diagnostics
Desktop/laptop hardware and peripheral installations and configurations including network printers
Support mobile device management system and end devices
Provide technical support to users throughout the agency regarding specific hardware/applications issues. This may include off standard hours support and will include visiting company facilities. Must be able to lift 50lbs
Mentor and train department staff, serve as point of escalation for requests, document new KBs
Troubleshoot firewall VPN issues and multi-site network connectivity issues
Responsible for Active Directory maintenance (add users, change passwords etc.)
Maintain fleet of network copier/scanners/printers.
Ability to work effectively within a high paced team atmosphere and manage multiple projects
Qualifications:
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree in computer science or related field
5+ years’ experience directly related to the duties and responsibilities specified
Proficiency with MS Office Suite
Must have driver license. Will need to drive company truck between NYC facilities.
Position requires daily in office and field visits M-F
Company Overview:
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at .
ID:
(phone number removed)
USD $(phone number removed)/Yr.
Max:
USD $(phone number removed)/Yr.
Position Overview:
The Support Services functions at S:US are carried out by a team of professionals with diverse backgrounds who share deeply in the S:US mission. We are a resource that provides support to the individual program departments to assist in the pursuit of our mission. Support Services is a collegial, supportive group with a dynamic culture that continuously seeks to collaborate and improve the lives of our clients. We treat all staff with respect through each interaction. We are motivated to accomplish our individual and collective tasks through the belief that we can help transform the lives of people we serve thereby righting societal imbalances.
The IT Infrastructure Department is looking for a detailed-oriented, organized, creative and technically savvy individual to join our IT Team. The selected candidate will report to the Director of IT Infrastructure Operations and will be responsible for supporting various parts of the Agency’s technical infrastructure, learn other specialized tasks, and serve as back-up to their colleagues on the IT Team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
MS Office Suite, Windows 10 to latest, Citrix XenApp, Windows Active Directory (AD), TCP-IP, Network & Server Management. Juniper Firewalls, Exchange / Office 365 a plus.
Expert troubleshooting skills with strong emphasis on remote support and diagnostics
Desktop/laptop hardware and peripheral installations and configurations including network printers
Support mobile device management system and end devices
Provide technical support to users throughout the agency regarding specific hardware/applications issues. This may include off standard hours support and will include visiting company facilities. Must be able to lift 50lbs
Mentor and train department staff, serve as point of escalation for requests, document new KBs
Troubleshoot firewall VPN issues and multi-site network connectivity issues
Responsible for Active Directory maintenance (add users, change passwords etc.)
Maintain fleet of network copier/scanners/printers.
Ability to work effectively within a high paced team atmosphere and manage multiple projects
Qualifications:
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree in computer science or related field
5+ years’ experience directly related to the duties and responsibilities specified
Proficiency with MS Office Suite
Must have driver license. Will need to drive company truck between NYC facilities.
Position requires daily in office and field visits M-F
Company Overview:
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at .
ID:
(phone number removed)
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