Company:
ApTask
Location: Omaha
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $58K-$60K/Annum
Job Description:
8+ years’ experience in application support, Middleware support and production support with strong troubleshooting capabilities
Experience with using ITIL change, incident and problem management processes.
Resolve critical production issues by leading major incident calls, engaging proper teams and driving root cause analysis.
Solve and debug system components to resolve technical issues in complex and highly regulated environments comprised of on-prem and cloud applications and services.
Hands on experience with monitoring and alerting processes in distributed, cloud and microservices based environments.
Collaborate both within the team and across teams to resolve application issues and advance as needed.
Create, modify, and monitor dashboards to better catch potential issues and aide in observability.
Support weekly and weekend on-call rotation as scheduled.
Good verbal and interpersonal skills, communicating openly with the team members and stakeholders
Solid ability to gather and analyze project requirements and translate them into technical specifications and own the implementation.
Resolve critical application alerts in a timely fashion including production issues across the environment ingress/egress points.
Technical qualifications:
Hands on experience in Unix/Linux, windows
Hands on experience with Middleware technologies (Apache, Client, WAS, MQ , Tomcat, JBoss etc.)
Hands on experience with Devops and tools
Familiarity working with relational/non-relational databases.
Solid understanding and hands on experience with Azure cloud
Hands on experience with Cloud technologies - red hat OpenShift, Kubernetes, AKS, EKS cluster administration and build
Experience deploying applications on WebSphere Application Server/Tomcat/JBoss or Cloud
Experience with monitoring tools – Splunk, AppDynamics, Dynatrace
Infrastructure build engineering experience – middleware, OpenShift, Azure cloud
Good to have understanding and experience with Ansible, Terraform, Bitbucket
Good understanding of network topologies and troubleshooting network related issues
Hands on experience with triaging application issues, network issues and OS performance issues
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $58K-$60K/Annum
Job Description:
8+ years’ experience in application support, Middleware support and production support with strong troubleshooting capabilities
Experience with using ITIL change, incident and problem management processes.
Resolve critical production issues by leading major incident calls, engaging proper teams and driving root cause analysis.
Solve and debug system components to resolve technical issues in complex and highly regulated environments comprised of on-prem and cloud applications and services.
Hands on experience with monitoring and alerting processes in distributed, cloud and microservices based environments.
Collaborate both within the team and across teams to resolve application issues and advance as needed.
Create, modify, and monitor dashboards to better catch potential issues and aide in observability.
Support weekly and weekend on-call rotation as scheduled.
Good verbal and interpersonal skills, communicating openly with the team members and stakeholders
Solid ability to gather and analyze project requirements and translate them into technical specifications and own the implementation.
Resolve critical application alerts in a timely fashion including production issues across the environment ingress/egress points.
Technical qualifications:
Hands on experience in Unix/Linux, windows
Hands on experience with Middleware technologies (Apache, Client, WAS, MQ , Tomcat, JBoss etc.)
Hands on experience with Devops and tools
Familiarity working with relational/non-relational databases.
Solid understanding and hands on experience with Azure cloud
Hands on experience with Cloud technologies - red hat OpenShift, Kubernetes, AKS, EKS cluster administration and build
Experience deploying applications on WebSphere Application Server/Tomcat/JBoss or Cloud
Experience with monitoring tools – Splunk, AppDynamics, Dynatrace
Infrastructure build engineering experience – middleware, OpenShift, Azure cloud
Good to have understanding and experience with Ansible, Terraform, Bitbucket
Good understanding of network topologies and troubleshooting network related issues
Hands on experience with triaging application issues, network issues and OS performance issues
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
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