Client Services Analyst

Company:  Alliance Laundry System
Location: Ripon
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
Responsible for maintaining operational status of Intel-based desktop computer hardware and software.

Responsibilities:
Installs and supports PC hardware, PC operating system software and PC software packages

Assists users with PC, network, and phone problems (hardware and software)

Orders and installs PC peripheral equipment

Assists Network Analyst with project management, resource planning and system monitoring and troubleshooting

Develops and maintains documentation

Continually searches for ways to improve processes or reduce costs

Keeps up to date and assesses computer technology trends by maintaining affiliations with successful companies who practice effective desktop management, attending educational workshops, reviewing professional publications, and participating in professional associations

Other duties as assigned

Qualifications:
Education & Experience:

Two-year degree in networking, technology, business, or related field is preferred

At least 2 years of PC troubleshooting experience

 

Skills and Abilities:

Must have strong PC hardware/software knowledge

Strong time management skills and ability to handle multiple priorities at once

Ability to communicate effectively and establish effective working relationships

Ability to effectively troubleshoot and strong problem-solving skills

Self motivated and able to work with minimal supervision

Strong service orientation and customer service skills

EEO:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ID:
2024-4313

Pos. Type:
Full-Time

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