Digital Operations Analyst (Release and Environments Management Specialist)

V2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Key Responsibilities:

Project Management: Own the project plan for our release automation strategy and other modernization and improvement initiatives.

Process Improvement: Identify and implement process improvements to enhance release and environments management functions.

Documentation: Create, maintain, and improve team documentation in Confluence.

Take ownership: Proactively drive resolution of escalated environment outages, team blockers, and other impediments with unclear ownership.

Environment Coordination: Partner with delivery and tech leads from development teams of incoming strategic initiatives to identify special environment needs and track the status of environment configuration activities.

Skill/Experience/Education:

Mandatory:

Proven experience in release management, environments management, technical delivery, or a similar role Strong communication and collaboration skills.

Strong knowledge of Agile and CI/CD principles Experience managing work in Jira and Confluence Excellent problem-solving skills and the ability to drive resolution for complex issues Experience working in a fast-paced environment where quick decisions are often needed

Desired Skills:

Experience navigating compliance requirements in a regulated industry.

Previous experience with implementing automation.

Certification in ITIL or similar frameworks.

V2Soft is an Equal Opportunity Employer ( EOE).

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