Company:
GEA
Location: York County
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Responsibilities / Tasks
IT On-Site Services Consultant Location: York, PA Company: GEA Group
GEA Group, a leading global supplier for the food, beverage, and pharmaceutical sectors, is seeking an enthusiastic IT On-Site Services Consultant for our York, PA facility. Join our team and play a critical role in supporting IT systems across our Heating and Refrigeration Technology sites in the US.
Responsibilities:
Manage IT service delivery, ensuring adherence to SLAs.
Monitor and resolve IT issues to enhance user satisfaction.
Act as the escalation point for complex problems.
Ensure the deployment and functionality of corporate applications.
Build strong relationships with colleagues and stakeholders.
Streamline IT service processes and maintain documentation.
Share best practices and collaborate with peers.
Provide technical support for local hardware and network devices.
Ensure high availability of IT systems.
Manage the lifecycle of local IT services.
Utilize ServiceNow ITSM for call and escalation management.
Champion continuous service improvement.
Support IT user relocations and senior executives as needed.
What You'll Gain:
Experience in a dynamic global company.
Work with cutting-edge technology.
Exposure to international teams and diverse cultures.
Develop problem-solving, communication, and collaboration skills.
Your Profile / Qualifications
Qualifications:
Associate's degree in computer science and 4 years of related experience.
Proficient in Microsoft ecosystem (Windows, Office Suite, Teams, Microsoft 365, Azure, SharePoint).
Skilled in IT infrastructure (PCs, printers, scanners, switches, firewalls, etc.).
Excellent customer service skills.
Strong written and verbal communication.
Problem-solving ability and proactive work approach.
Adaptability and eagerness to learn.
Collaborative team player.
Reliable and trustworthy with occasional travel (up to 10%).
Benefits:
11 Paid Holidays
Paid Time Off (PTO)
Medical, Dental, and Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with employer match
Wellness Incentive Program
Employee Assistance Program
Join GEA Group and contribute to our innovative and fast-paced environment! Apply today to become our next IT On-Site Services Consultant.
#engineeringforthebetter
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
Responsibilities / Tasks
IT On-Site Services Consultant Location: York, PA Company: GEA Group
GEA Group, a leading global supplier for the food, beverage, and pharmaceutical sectors, is seeking an enthusiastic IT On-Site Services Consultant for our York, PA facility. Join our team and play a critical role in supporting IT systems across our Heating and Refrigeration Technology sites in the US.
Responsibilities:
Manage IT service delivery, ensuring adherence to SLAs.
Monitor and resolve IT issues to enhance user satisfaction.
Act as the escalation point for complex problems.
Ensure the deployment and functionality of corporate applications.
Build strong relationships with colleagues and stakeholders.
Streamline IT service processes and maintain documentation.
Share best practices and collaborate with peers.
Provide technical support for local hardware and network devices.
Ensure high availability of IT systems.
Manage the lifecycle of local IT services.
Utilize ServiceNow ITSM for call and escalation management.
Champion continuous service improvement.
Support IT user relocations and senior executives as needed.
What You'll Gain:
Experience in a dynamic global company.
Work with cutting-edge technology.
Exposure to international teams and diverse cultures.
Develop problem-solving, communication, and collaboration skills.
Your Profile / Qualifications
Qualifications:
Associate's degree in computer science and 4 years of related experience.
Proficient in Microsoft ecosystem (Windows, Office Suite, Teams, Microsoft 365, Azure, SharePoint).
Skilled in IT infrastructure (PCs, printers, scanners, switches, firewalls, etc.).
Excellent customer service skills.
Strong written and verbal communication.
Problem-solving ability and proactive work approach.
Adaptability and eagerness to learn.
Collaborative team player.
Reliable and trustworthy with occasional travel (up to 10%).
Benefits:
11 Paid Holidays
Paid Time Off (PTO)
Medical, Dental, and Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with employer match
Wellness Incentive Program
Employee Assistance Program
Join GEA Group and contribute to our innovative and fast-paced environment! Apply today to become our next IT On-Site Services Consultant.
#engineeringforthebetter
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
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