Systems Architect Expert

NYS Office of the Attorney General (OAG) is seeking a Systems Architect Expert
This position requires building training environments and developing documentation for various technology needs. The candidate will collaborate with subject matter experts, application developers, training staff, and users to understand both the applications and business processes, ensuring the creation of necessary materials.

Create:

Training materials

Test scripts

User guides

Correspondence to end users

Functional descriptions

Application glossaries

Guidelines for end users

Reports and edit reports

Policies and standard operating procedures

Presentations

Continuously update written materials throughout the application development process to reflect:

Changes in the application

Changes in application processes

Changes in business processes

 

Requested Qualifications:

84 months of experience creating documentation, instructions, training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.

36 months of experience authoring technical documentation including user guides, training manuals.

24 months of experience leveraging MS Office Suite to produce deliverables.

36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes

12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.

24 months of experience with Siebel Case Management System

12 months of experience using UPK (User Productivity Kit)

12 months of configuring and testing calendar integration products including CALDAV

12 months of experience with Oracle SQL to assist with staging data for training environments.

12 months of experience working with Public sector

Work hours and location:

Full time role with engagement length of 30 months

Daily hours: 8:30-5:00 (30 min lunch)

Physical office location: 10 British American Blvd., Latham, NY 12110

Telecommuting options: 40% Telecommuting 60% Office

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.