Experienced Software Engineer - (100% Remote)

Position Description :
Looking for a challenging and exciting career opportunity? Serco is seeking a motivated Experienced Software Engineer to join our talented team of 10 - (100% Remote)!

 

Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.

 

As an Experienced Software Engineer, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing, and maintaining applications specific to our Appian Implementation.

 

This role can be worked from our Herndon, VA office or 100% remote

 

In this role you will:

Perform the role of a lead Developer

Develop and unit test code following development standards according to requirements

Able to work independently and support team in performing complicated tasks

Maintain and implement new development standards

Participates in Code Peer reviews of high complexity tickets

Follows SDLC processes during day to day work and actively monitors that these are being met by the team

Manage Appian Objects/Packages/Applications from their Creation through Deployment to Higher Environments

Trained in SAFE Agile Methodologies and can perform the role of a Scrum Master to conduct the SAFe ceremonies

Leads discussion in team meetings: Daily Scrum, Design Reviews, Iteration Planning, and PI Planning

Own and produce design documentation such as Detailed Design Documents, Entity Relationship Diagrams, Decision Tables

Participate in Document Peer Reviews (DPR) of deliverables to our client

Provide updates to the team about status of ongoing work

Provide updates to management for ongoing projects

Production Support

Support an On-Call Rotation which includes Weekend Monitoring and Deployments

Expected to be able to join and contribute to SRT Calls

Additional Technical Skills

Advanced Knowledge of MS SQL in building Tables, Views, and Stored Procedures

Experience designing and integrating with SOAP and RESTful web services

Familiarity with using and designing data exchanges with JSON and XML

Experience working in Cloud Native Environments (On-Prem installations is great but not required)

Business Analysis/Requirements Gathering

Work with business and functional teams to understand functional and technical requirements

Work directly with the stakeholders in joint exploratory design to provide new business value

Ability to understand Acceptance Criteria and Technical Requirements, and develop code accordingly

Ability to review functional and business requirements, provide feedback, and write technical requirements

Expected to ensure all requirements are understood and correct by team developing code

Responsible for impact analysis of new requirements

Advise and guide the business in Appian Best Practices

Work directly with the Vendor (Appian Support Team) to maintain our environments:

Troubleshoot production issues and make environment changes

Delegate Support Cases internally

Restarting Environments

Web certificate renewal

Applying Environment Hotfixes

VPN Configuration Updates

FedRAMP Update Validation

Advanced troubleshooting of environment issues

Ability to lead Environment Upgrades, including planning, troubleshooting, and assistance in performing Upgrade

Work with our internal IT Operations and App Dev teams to maintain our environments:

Certificate renewal

API Key renewal

LDAP/SAML Authentication

Qualifications:
To be successful in this role, you will have:  

United States Citizenship/Green Card

A Bachelor’s Degree 

Minimum 5 years of relevant industry experience 

Advanced experience designing and developing with Appian Design Components:

SAIL Interfaces and Expressions

CDTs and XSDs

Data Sources and Data Store Entities

Process Models

Connected Systems

Integrations

Web APIs

Sites

Security (Users and Groups)

Understanding of best practices when building high performing Queries

Process Reports

Advanced experience with SQL and SQL technologies (such as MS SQL)

Enthusiasm for software development, innovation, and a desire to work in a great team atmosphere

A wide degree of creativity and latitude is expected

Ability to travel up to 10%

Additional desired experience and skills:

AWS Certifications

Understanding of Agile/SAFe methodologies

Familiarity with architecture styles/APIs (REST, SOAP, RPC)

Familiarity with using and designing data exchanges with JSON and XML

Familiarity navigating a Linux environment using command line

In compliance with state and local laws regarding pay transparency, the salary range for this role is $(phone number removed) to $(phone number removed); however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview :
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: or call the HR Service Desk at (phone number removed), option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.