Company:
The Custom Group of Companies
Location: Chantilly
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Primary Responsibilities:
Provide end-user support for the Dynamics Business Central ERP System, including reviewing and resolving system transactional issues and assisting with system functionality.
Identify both business and technical opportunities for business process improvement (e.g., leveraging new features, new integrations, optimized business processes, etc.).
Own functional delivery from end to end for assigned projects/activities.
Drive and/or participate in end-user training and stakeholder reviews specific to your area of focus.
Administer system setup of users along with system permissions and functionality.
Conduct research into systems issues and solutions as required.
Present ideas and data to varied audiences at all levels of the organization.
Maintain a high level of self-motivation and direction, with keen attention to detail.
Work comfortably in a skilled technical environment with rapid changes in direction and environment.
Effectively prioritize and execute tasks in a fast-paced, high-pressure matrix environment.
Basic Qualifications:
Bachelor's Degree in IT or a related field.
3+ years of experience in an ERP solution environment.
Preferred Qualifications:
Strong interpersonal skills, including the ability to interact with individuals from various social, cultural, and educational backgrounds.
Strong understanding of operational and business workflows.
Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills.
Comprehensive knowledge of the systems development lifecycle, including business analysis, requirements development, cost-benefit analysis, change management, process reengineering, use cases, user acceptance testing, data migration, user training, and ongoing systems support.
Provide end-user support for the Dynamics Business Central ERP System, including reviewing and resolving system transactional issues and assisting with system functionality.
Identify both business and technical opportunities for business process improvement (e.g., leveraging new features, new integrations, optimized business processes, etc.).
Own functional delivery from end to end for assigned projects/activities.
Drive and/or participate in end-user training and stakeholder reviews specific to your area of focus.
Administer system setup of users along with system permissions and functionality.
Conduct research into systems issues and solutions as required.
Present ideas and data to varied audiences at all levels of the organization.
Maintain a high level of self-motivation and direction, with keen attention to detail.
Work comfortably in a skilled technical environment with rapid changes in direction and environment.
Effectively prioritize and execute tasks in a fast-paced, high-pressure matrix environment.
Basic Qualifications:
Bachelor's Degree in IT or a related field.
3+ years of experience in an ERP solution environment.
Preferred Qualifications:
Strong interpersonal skills, including the ability to interact with individuals from various social, cultural, and educational backgrounds.
Strong understanding of operational and business workflows.
Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills.
Comprehensive knowledge of the systems development lifecycle, including business analysis, requirements development, cost-benefit analysis, change management, process reengineering, use cases, user acceptance testing, data migration, user training, and ongoing systems support.
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