Company:
ServiceNow
Location: Chicago
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
Emerging Technology Group (ETG) is ServiceNow’s DT internal incubation group. Being customer zero for ServiceNow products we ensure the products works for us internally and delivers value as it gets in hands of our customers. With AI everywhere we are responsible for advance technology services which cuts across the enterprise like Search, Conversational Interfaces, Automation, and helping our DT developers to be productivity to build enterprise grade products on ServiceNow Platform. We are focused on accelerating innovations and developing new concepts, forward-thinking solutions and products leveraging ServiceNow’s Intelligent platform.
The Role:
The ServiceNow Platform Architect is a hands-on role, responsible for helping our stakeholders establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around Enterprise Search strategy, technical governance, content, micro services and the overall health of the platform. This role interfaces with the business stakeholders, product owners, enterprise architects and development teams in designing solutions, implementation, and on-going operations related to ServiceNow solutions.
An ideal candidate will have experience working as an enterprise architect with a successful track record focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate stakeholder success from strategic or annual planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.
What you get to do in this role:
Developing strong relationships with the business leaders to understand the stakeholder’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual roadmap.
Interact with other architecture personnel (enterprise and solution) Enterprise architecture to: Analyze and translating translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
Establish and advise on the technical governance related domains and associated processes
Work with the business stakeholder teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
Guide the stakeholders through a prescriptive solution design and manage through the technical implementation decision points
Define solutions across the platform that align to delivered capabilities
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
Emerging Technology Group (ETG) is ServiceNow’s DT internal incubation group. Being customer zero for ServiceNow products we ensure the products works for us internally and delivers value as it gets in hands of our customers. With AI everywhere we are responsible for advance technology services which cuts across the enterprise like Search, Conversational Interfaces, Automation, and helping our DT developers to be productivity to build enterprise grade products on ServiceNow Platform. We are focused on accelerating innovations and developing new concepts, forward-thinking solutions and products leveraging ServiceNow’s Intelligent platform.
The Role:
The ServiceNow Platform Architect is a hands-on role, responsible for helping our stakeholders establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around Enterprise Search strategy, technical governance, content, micro services and the overall health of the platform. This role interfaces with the business stakeholders, product owners, enterprise architects and development teams in designing solutions, implementation, and on-going operations related to ServiceNow solutions.
An ideal candidate will have experience working as an enterprise architect with a successful track record focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate stakeholder success from strategic or annual planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.
What you get to do in this role:
Developing strong relationships with the business leaders to understand the stakeholder’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual roadmap.
Interact with other architecture personnel (enterprise and solution) Enterprise architecture to: Analyze and translating translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
Establish and advise on the technical governance related domains and associated processes
Work with the business stakeholder teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
Guide the stakeholders through a prescriptive solution design and manage through the technical implementation decision points
Define solutions across the platform that align to delivered capabilities
Share this job