IT Specialist

Job Title: IT Specialist – Mid Level

Task ID: HBITS-(phone number removed)

Position Duration: 24 Months

Client: State of NY

Agency: OCFS

Please call (phone number removed) | (phone number removed) | (phone number removed) or email at

Description

Day to Day tasks to be performed by candidate include:

• Provide CONNECTIONS user support via in-person, email and telephone

• Provide direct, on-site instruction to individual users and small groups

• Provide instruction on newly released functionality

• Deliver presentations to line staff

• Monitor compliance with data entry requirements

• Review training materials

• Provide technical assistance with data warehouse

Mandatory Qualifications

1
36 months of experience providing IT support to users.

2
36 months of experience providing implementation support services.

3
18 months of experience providing onsite systems support in a child welfare environment.

4
18 months of experience in training staff in a child welfare application.

5
Bachelor's Degree

Required Documentation
• Résumé

• Copy of Candidate Identification

(i.e., Driver's License/Green Card/Visa and Passport if applicable)

• Any documents referenced in the above Requested Qualifications

(i.e., professional certifications, degrees, etc.)

Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability