Pega Technical Lead

Company:  Genworth
Location: Richmond
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

Make it human. We care about the people that make up our customers, colleagues, and communities.

Make it about others. We do what’s best for our customers and collaborate to drive progress. 

Make it happen. We work with intention toward a common purpose and forge ways forward together. 

Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

    

POSITION TITLE

Pega Technical Lead

    

POSITION LOCATION

This position is available to Virginia residents as Richmond & Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

    

YOUR ROLE

As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future.

In your role as a Pega Technical Lead on the LTC Claims team, you will support Genworth's top strategic priorities and the critical systems necessary for Genworth to provide world class service to our policyholders when they need us most. You will work with our business partners and other IT teams for the support and development of LTC Claims Administration applications and services, delivering quality solutions to ensure the system can support complex business operations.
 

What you will be doing

Serve as an Application Developer supporting Long-Term Care Claims technology Operations team by designing, developing, supporting scalable workflow applications used in LTC Claims Operations

Develop software utilizing PEGA Rules Process Commander (PRPC) for both Business Process Management and Business Process Rules Development initiatives.

Performing ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and delivering continuous improvement.

Maintain peer relationship with cross functional technology, solutions, and users of application.

Collaborate with Business Analysts, Testers, and business users to effectively prioritize development activities within resource constrains.

Evaluate and adapt to new technologies and toolsets as needed.

Perform code reviews and ensure compliance with Pega guardrails.

What you bring

Solid understanding of Software Engineering principles

Ability to work well, flexible with changing priorities, and proficiency with collaborating and communicating with multiple teams across various levels of the organization.

Must have the ability and experience in developing innovative approaches and solutions to solving design, architectural, and technical issues.

Intellectually Curious with a Continuous Process improvement mentality

BS in computer science or equivalent certifications and experience

5+ years of overall experience in Pega application development

Pega Certified System Architect (CSA) and/or Pega Certified Senior System Architect (CSSA)

3+ years of experience in developing BPM applications using Pega PRPC Platform 7 & 8

3+ years of experience in configuring various rules and features (like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners, Connectors and SOAP/REST Services) using Pega platform.

Enforce best practices in PEGA architecture / design / coding.

3+ Experience in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design.

3+ years of overall experience designing and building robust, distributed enterprise applications.

3+ years of Experience in Agile (Scrum) and Waterfall project methodologies

3+ years experience with relational data database technologies like SQL Server or Oracle

Familiarity with either .Net or Java programming languages

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

Competitive Compensation & Total Rewards Incentives

Comprehensive Healthcare Coverage

Multiple 401(k) Savings Plan Options

Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)

Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave

Disability, Life, and Long Term Care Insurance

Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support

Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)

Caregiver and Mental Health Support Services

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