Company:
eKeeper Systems, Inc.
Location: Yorktown
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Join an Elite IT Team
At eKeeper, we’re looking for more than just technical skills—we’re searching for individuals who are passionate about helping others, driven by curiosity, and committed to continuous growth. As a Systems Analyst, you’ll play a vital role in ensuring our clients receive the highest level of service, with systems that are reliable, efficient, and secure.
In this role, you’ll work with a team that takes pride in building and maintaining systems with superior availability and reliability. We value creative problem-solving, clear communication, and a client-centered approach. We believe that empathy is key to understanding and resolving client challenges, and we strive to make technology accessible by breaking down complex issues into simple, understandable terms.
Your ability to think critically and act proactively will be essential in resolving any unexpected issues that arise. We’re looking for someone who is not only technically proficient but also dedicated to continuous learning and growth. You’ll have the opportunity to expand your technical horizons, deepen your expertise, and be part of a team committed to delivering quality work.
At eKeeper, we offer more than just a job—we offer a community where your contributions are valued, and your professional development is supported. Our benefits include 401(k) match, cell phone allowance, and more. If you’re ready to make a meaningful impact in a dynamic and supportive environment, this is the ideal opportunity for you.
Requirements
Qualifications
Two or more years of hands-on IT Experience
Experience supporting Windows Server and applications support
Experience supporting Cisco routers and switches
Experience supporting NAS and/or SAN technologies
Excellent critical thinking skills
Ability to obtain new certifications required for vendor guidelines and keep up with current technology
Excellent written and verbal communications skills
Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
Self-driven and self-disciplined with a “get it done” attitude
Ability to work well and maintain good working relationships with our customers
Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
Desire to excel in a client-service results-oriented environment
Ability to work independently and as part of a team
Ability to manage and complete system projects with minimal downtime.
Strong sense of ownership for projects and tasks
Detail-oriented
Responsibilities
Provide tier 2/3 support for cases and serve as an escalation point for other personnel
Install, configure, and maintain Windows Server operating systems
Install, configure, and maintain Active Directory, DHCP, DNS, and GPOs
Install, configure, and maintain Microsoft Exchange and Microsoft Office 365 including hybrid environments
Install, configure and maintain various Microsoft applications including Hyper-V, SQL Server, MDT, and WSUS
Install, configure, and maintain various 3rd party applications
Install, configure, and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches
Install, configure, and maintain various WLAN devices including Cisco, Meraki, and Ubiquiti
Install, configure, and maintain enterprise and redundant networks and systems with a security focus.
Support and maintain various phone systems
Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana
Support and maintain security including 2FA solutions
Participate in, plan, lead, and implement projects across a range of systems and technologies
Create and maintain systems, network, project, and process documentation
Challenge and enhance your technical proficiency and provide stimulating ideas to our team
Provide onsite support for our clients as needed
Participate in an on-call rotation with regular system maintenance
Other responsibilities as assigned
Benefits
Benefits of Working at eKeeper
This is a full-time salaried position with the following benefits:
Health insurance including medical, dental, and vision
401k with company match
Paid Time Off
Company attire
Community involvement opportunities
Cell phone allowance
Free snacks and drinks, including fresh popcorn and coffee, available when in the office
Bonus pay for certifications up to a year after achieving them.
Bonus pay for on-call coverage
Hybrid work environment
A diverse group of colleagues to work with. Check out our staff profiles on our website.
About Us
Founded in 2004 and based in Yorktown, Indiana, eKeeper is a consulting firm specializing in the design, deployment, and maintenance of today’s information technology systems. For over 20 years, we’ve provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large businesses throughout Indiana.
At eKeeper, we pride ourselves on holding industry-leading certifications from the most prevalent manufacturers, continuously expanding our expertise to stay at the forefront of technological advancements. Our commitment to excellence, innovation, and client satisfaction is at the core of everything we do. Guided by our core values, mission, and vision, we strive to build lasting partnerships rooted in trust, reliability, and a shared dedication to your success.
At eKeeper, we’re looking for more than just technical skills—we’re searching for individuals who are passionate about helping others, driven by curiosity, and committed to continuous growth. As a Systems Analyst, you’ll play a vital role in ensuring our clients receive the highest level of service, with systems that are reliable, efficient, and secure.
In this role, you’ll work with a team that takes pride in building and maintaining systems with superior availability and reliability. We value creative problem-solving, clear communication, and a client-centered approach. We believe that empathy is key to understanding and resolving client challenges, and we strive to make technology accessible by breaking down complex issues into simple, understandable terms.
Your ability to think critically and act proactively will be essential in resolving any unexpected issues that arise. We’re looking for someone who is not only technically proficient but also dedicated to continuous learning and growth. You’ll have the opportunity to expand your technical horizons, deepen your expertise, and be part of a team committed to delivering quality work.
At eKeeper, we offer more than just a job—we offer a community where your contributions are valued, and your professional development is supported. Our benefits include 401(k) match, cell phone allowance, and more. If you’re ready to make a meaningful impact in a dynamic and supportive environment, this is the ideal opportunity for you.
Requirements
Qualifications
Two or more years of hands-on IT Experience
Experience supporting Windows Server and applications support
Experience supporting Cisco routers and switches
Experience supporting NAS and/or SAN technologies
Excellent critical thinking skills
Ability to obtain new certifications required for vendor guidelines and keep up with current technology
Excellent written and verbal communications skills
Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
Self-driven and self-disciplined with a “get it done” attitude
Ability to work well and maintain good working relationships with our customers
Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
Desire to excel in a client-service results-oriented environment
Ability to work independently and as part of a team
Ability to manage and complete system projects with minimal downtime.
Strong sense of ownership for projects and tasks
Detail-oriented
Responsibilities
Provide tier 2/3 support for cases and serve as an escalation point for other personnel
Install, configure, and maintain Windows Server operating systems
Install, configure, and maintain Active Directory, DHCP, DNS, and GPOs
Install, configure, and maintain Microsoft Exchange and Microsoft Office 365 including hybrid environments
Install, configure and maintain various Microsoft applications including Hyper-V, SQL Server, MDT, and WSUS
Install, configure, and maintain various 3rd party applications
Install, configure, and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches
Install, configure, and maintain various WLAN devices including Cisco, Meraki, and Ubiquiti
Install, configure, and maintain enterprise and redundant networks and systems with a security focus.
Support and maintain various phone systems
Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana
Support and maintain security including 2FA solutions
Participate in, plan, lead, and implement projects across a range of systems and technologies
Create and maintain systems, network, project, and process documentation
Challenge and enhance your technical proficiency and provide stimulating ideas to our team
Provide onsite support for our clients as needed
Participate in an on-call rotation with regular system maintenance
Other responsibilities as assigned
Benefits
Benefits of Working at eKeeper
This is a full-time salaried position with the following benefits:
Health insurance including medical, dental, and vision
401k with company match
Paid Time Off
Company attire
Community involvement opportunities
Cell phone allowance
Free snacks and drinks, including fresh popcorn and coffee, available when in the office
Bonus pay for certifications up to a year after achieving them.
Bonus pay for on-call coverage
Hybrid work environment
A diverse group of colleagues to work with. Check out our staff profiles on our website.
About Us
Founded in 2004 and based in Yorktown, Indiana, eKeeper is a consulting firm specializing in the design, deployment, and maintenance of today’s information technology systems. For over 20 years, we’ve provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large businesses throughout Indiana.
At eKeeper, we pride ourselves on holding industry-leading certifications from the most prevalent manufacturers, continuously expanding our expertise to stay at the forefront of technological advancements. Our commitment to excellence, innovation, and client satisfaction is at the core of everything we do. Guided by our core values, mission, and vision, we strive to build lasting partnerships rooted in trust, reliability, and a shared dedication to your success.
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