Technical Analyst

Company:  Tech Providers Inc.
Location: Slidell
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Position:-  Technical Analyst

Location:- Slidel LA (Onsite)

Duration:- 10+ Months Contract

Key Responsibilities:

Performs technology support, troubleshooting and resolving hardware and software issues for desktops, laptops, tablets, mobile phones, and peripheral devices.

Performs research and develops solutions for hardware and software issues.

Performs research and develops solutions for hardware and software issues.

Updates incident records and knowledge base with appropriate and timely information.

Working experience supporting end-user computing devices

Working experience working with incident, problem, and change management,

Working experience in an ITIL-based environment

Working experience as a participant in a change management process

Working experience of Microsoft Office products

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