Senior Solutions Architect

Company:  RE/SPEC Inc.
Location: Richardson
Closing Date: 06/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

At RESPEC, Senior Solutions Architect, Order to Cash (O2C), is responsible for the technical implementation of our billing projects and other engagements. Implementation may begin with pre-sales activities and product demonstrations to help close contracts and will always involve solutioning the full order to cash process for the end client and the specific functionality of that process flow done within the vendor-partner platform. A deep understanding of telecom and enterprise domains is essential.

Responsibilities include:

Conducting requirements gathering and analysis with clients

Performing fit gap analysis on business requirements

Documenting requirements and user stories

Designing design and documenting solutions, including the approach to pricing, rating, billing, invoicing, use of discounts, accounts receivable, accounts payable, general ledger and integrations with Content Relationship Management (CRM), tax, payment and Enterprise Resource Planning (ERP) systems

Developing code quality for the implementation team

Ensuring the overall technical success of each engagement

Establishing effective working relationships directly with clients

Presenting technical information to clients clearly and concisely, regardless of the technical depth of the audience

Assisting the sales team in client meetings, product demonstrations, responding to proposals, and pricing statements of work

Providing end-to-end testing of solutions collaboratively with the customer and consultants

Providing expert advice to the advisory team to assist them in identifying and closing business

Being actively involved in business development activities to help identify and research opportunities on new/existing clients

Guiding and mentoring other RESPEC consultants

Training customers on solutions delivered by RESPEC and its technology partners

Leading a multi-disciplined team of software engineers working on complex software projects

Acting to resolve issues that prevent the team from working effectively

Operating in an advisory capacity to support the Advisory Program and Billing Program

Working with Project Management to establish requirements and estimate project development costs. 

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