ServiceNow Architect

ServiceNow Architect

Location: Onsite - Washington, DC

12 Months Contract Position / Full Time Position

Job Description:

This client-facing role will be an authority Service Management System (SMS) professional with a successful recent track record in the integration architecture and delivery of ServiceNow solutions. Candidates will be experienced in leading technical ServiceNow engagements end to end, providing solutions leadership, content and governance to consulting initiatives and projects.

The ServiceNow Architect will be responsible for crafting integration solutions and building blocks that meet set standards and guidelines. They will take practical constraints into account and explore alternative options, all while ensuring project goals, budgets, and timelines are met. They will have substantive ServiceNow knowledge across its suite of Product lines, including the CSM, FSM and HRSD modules.

Responsibilities

Development of ServiceNow Integration Architecture including but not limited to CSM, FSM and HRSD module work

Use Integration Hub Enterprise and Spoke

Leadership, expertise and delivery for ServiceNow based consulting initiatives and pre-sales engagements

Define business problems/opportunities with constraints, goals, budgets and timelines

Propose and provide solution options business cases, prototypes and walk-throughs to all required levels of stakeholders

Document and gain acceptance / approvals of selected final solutions

Execute architectural solutions in capacity as a ServiceNow leader, subject matter expert, compliance monitor, and go-to architectural authority on projects

Assessment of current state processes and tools

Identification of platform solution options

Definition of solution and integration requirements

Development of architecture and implementation plans

Coach and advise ServiceNow Developers

Qualifications

Minimum of 10 years of ServiceNow Architecture, design and development experience

Experience developing ServiceNow solutions and technical design documents from business requirements

At least two full lifecycle ServiceNow implementations in the role of a lead architect

Enterprise/Large Service Management implementation experience

Hands on experience with SecOps and/or HRSD, CSM and / or FSM modules

Programming expertise in Java, JavaScript or other functional programming languages

Proven understanding of ITIL practices

Skill
Required No. of Years
Actual Years of Experience

Experience with ServiceNow platform architecture, Design, Development, modules, and components
10

Experience with ServiceNow integrations using REST, SOAP, and other protocols
8

Experience architecting and implementing complex ServiceNow solutions in enterprise environments.
10

Experience with ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM
5

ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.
Desired

About Us:

InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.